Privacy Policy

Vena Nature Goods Privacy Policy

Vena Nature Goods values customer privacy and is committed to protecting personal information collected through our website, customer support channels, and ordering process. This Privacy Policy explains how Vena Nature Goods collects, uses, stores, and protects customer information when interacting with our website and services.

By using the Vena Nature Goods website, you agree to the collection and use of information as described in this policy.

Information We Collect

Vena Nature Goods may collect personal information when customers interact with the website, place orders, or contact customer support. The types of information collected may include:

• Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order and transaction details
  • Website browsing data and device information

Information is collected only when voluntarily provided by customers or automatically through website analytics and cookies.

How We Use Customer Information

Vena Nature Goods uses collected information to support normal business operations and customer service. This may include:

• Processing and fulfilling orders
  • Providing shipping updates and order confirmations
  • Responding to customer inquiries
  • Improving website functionality and shopping experience
  • Maintaining order records and customer account details
  • Sending service updates or promotional communications when permitted

Customer information is used strictly for operational and retail purposes.

Cookies and Website Tracking

Vena Nature Goods may use cookies and tracking technologies to improve website performance and user experience. Cookies help:

• Remember customer preferences
  • Analyze website traffic and browsing behavior
  • Improve site navigation and page performance

Customers may adjust browser settings to disable cookies, although some website features may function differently.

Information Sharing and Third Parties

Vena Nature Goods does not sell or rent customer personal information. Information may be shared with trusted third party service providers only when necessary to operate business functions, including:

• Payment processing services
  • Shipping and delivery providers
  • Website hosting and technical service providers

These service providers are required to maintain confidentiality and protect customer information.

Data Security

Vena Nature Goods uses standard security practices designed to protect personal information from unauthorized access, alteration, or disclosure. While security systems are maintained and reviewed regularly, no online data transmission can be guaranteed to be completely secure.

Customers are encouraged to protect their account credentials and personal devices when accessing online services.

Customer Rights and Choices

Customers may request to review, update, or remove their personal information by contacting Vena Nature Goods. Requests will be reviewed and processed in accordance with applicable data privacy standards.

Customers may also choose to unsubscribe from marketing communications at any time by contacting support.

Data Retention

Vena Nature Goods retains customer information only as long as necessary to support order processing, legal requirements, record keeping, and business operations. When information is no longer required, it is securely removed or anonymized.

Children’s Information

The Vena Nature Goods website is intended for general audiences and is not designed to collect information from individuals under the age of 18. If personal information from minors is identified, steps will be taken to remove it.

Policy Updates

Vena Nature Goods may update this Privacy Policy when business practices or legal requirements change. Updated versions will be posted on the website with a revised effective date. Continued use of the website indicates acceptance of any changes.

Contact Information

For privacy related questions or requests, customers may contact Vena Nature Goods using the details below:

Email: support@tryvenacbd.com

Office Address:
Vena Nature Goods
2750 Harbor View Drive
Suite 210
San Diego, CA 92101
United States